New Here? Try our Guides on ordering student requirements and much more.

Frequently Asked Questions (FAQ)

Maybe your query is one we have received many times in the past. We have put together a selection of these fast answers to our most Frequently Asked Questions (FAQ) for your convenience.

Returns and Orders

Click here for Returns requests, Payment details, Where we deliver and How to Track your Order.

Contact Us

Have a question or want to discuss your order? Click here for contact details

Our Stores

CQUni Bookshop was opened in 1969 and is owned and operated by CQUniversity Australia. Click here to view store details.

Docs & Forms

View our Order and Account forms.

Site Map

If you are lost or can't find something, try our Site Map

Privacy and Security

View CQUniversity Privacy and Security policies and compliance.

Personal information is collected, stored, used, and disclosed by CQUniversity Australia to facilitate creation of a bookshop account, purchasing of goods and if necessary, any exchanges or refunds of goods. CQUniversity has the obligation under the Information Privacy Act 2009 (Qld) to collect this information.

Information collected can be disclosed without consent when required by law. Any other provision of personal information will be authorised and in accordance with CQUniversity's Privacy Policy and Procedure.

Individuals have the right to access personal information within CQUniversity held about them, subject to any exceptions in relevant legislations. Should any individual wish to seek access to their personal information, they are to contact the Coordinator Records and Privacy via email