Order Tracking

To follow the progress of your order, enter the reference received when you placed your order e.g. WEB0123456 and your email address. If you only entered a student number when placing your order, your email address will be in the format studentnumber@student.cqu.edu.au

Q & A

Maybe your query is one we have received many times in the past. Here's a selection of these fast answers for your convenience.

For the status of your order, use our Order Tracking page

Please wait for at least the period shown for handling and delivery ( when you place your order ) before contacting us.

During the busy start-of-term period, enquiries about orders just hold up the important business of getting your order to you!

To contact us, use our Contact Us page.


For non-urgent enquiries, please use our Requests & Enquiries form.