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Trading hours for all stores are listed on the Information:Our Stores page.
Please wait for at least the period shown for handling and delivery ( when you place your order ) before contacting us regarding your order - during the busy start-of-term period, enquiries about orders just hold up the important business of getting your order to you!
To contact us, use our Requests & Enquiries page.
If you can't find your textbooks, make sure your course coordinator has confirmed the text list for your subject, then read the Guide to Ordering Textbooks.
If general site searching isn't giving you results, read our Search Guide.
If you are lost or can't find something, try our Site Map or your personal browsing History.
For strange site results, javascript errors or other messages that are stopping you from using our site, try reading Browser Troubleshooting.
CQUni Bookshop Payment Options.
CQUni Bookshop Terms & Conditions.
Christmas Deadlines Terms & Conditions.
Stationery Free Freight Terms & Conditions.
2011 Staff Account PromotionTerms & Conditions.
Post Office Mother's Day Promotion Terms & Conditions.
Academic Software Terms & Conditions.
Newsletter, Specials & Catalogue Terms & Conditions.
January 2012 Free Surface Postage Promotion Terms & Conditions.
Alumni Free Surface Postage Promotion Terms & Conditions.
To claim mentor discounts or leave instructions for our Mail Order department when ordering, we provide a large Comments field on the Order Confirmation page where you enter your address and payment details.
If you are having problems with freight charges, finish adding all items to your cart, then put a zero '0' in each of the freight and insurance item quantities and click the Update Quantities button. Then add your freight and insurance again using the drop-down options and you should have the calculated freight correct. If overseas freight looks expensive, it's not a bug - it is expensive.
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You can view and order your textbooks on our website.
There are two easy ways to find your textbooks:
Important notes...
If you do not have a Credit Card you can also download an order form and return it to us along with a Cheque or Money Order. These forms are available on our website under Information -> Order Forms. Phone Orders are also welcome (see Information).
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Using this browser resolves most technical problems customers report. (Technical note: Our site is also regularly tested with Internet Explorer, Firefox, Opera and mobile browsers, but our content is often rendered slightly less useable in some of these, in particular incongruities with IE7 div/css alignment and unintuitive 'fading' mouseover form behaviour in Opera. Internet Explorer 8 may require 'compatibility' mode to display some search result pages properly.)Christmas 2011 Freight Deadlines Terms and Conditions
January 2012 Free Surface Postage Promotion Terms and Conditions
Alumni Free Surface Postage Promotion Terms and Conditions
Mystery Prize Promotion Terms and Conditions
2011 Post Office Mother's Day Promotion
Newsletter, Specials & Catalogue Terms & Conditions
DVD Reduced Surface Freight Promotion
This promotion requires customers add the promotional DVD and Reduced Freight items to their shopping cart. The offer is valid only for this combination of goods, and not for any other. The Reduced Freight item can only be used in conjunction with the following promotional items:▲Top
Academic Software Terms & Conditions
Academic and educational versions of software may be purchased by staff of primary, secondary & tertiary institutions and students of Universities and TAFE colleges. Your order will not be processed until proof of student or staff status has been sent to our Rockhampton office. Address and Fax details can be found here.
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Stationery Free Freight Terms & Conditions
No freight fee will be charged for stationery when sent with other items (i.e. a book order).
An order comprised entirely of stationery will be charged our normal minimum freight fee (i.e. for a single item) for the category of freight chosen, i.e. Surface, Express or International. For example, a consignment of five notebooks where a user selects Surface Post will be charged our normal Single Item Surface Post charge. Adding additional stationery to this order won't increase the charge.▲Top
CQUni Bookshop Distributor Link
- Do not use altered
- Use only with 'http://bookshop.cqu.edu.au' link
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CQUni Bookshop Terms & Conditions
For the purposes of the following:
‘CQUni Bookshop’ refers to the Central Queensland University Bookshop.
‘defective or damaged’ means items that either do not match the product description, are not in reasonable condition (e.g. a misbound book), or are faulty. CQUni Bookshop reserves the right to verify whether any item (including electronic goods, computer software, hardware and peripherals) are defective or damaged.
‘original condition’ means items in original shrink-wrapping with any enclosed CDs, disks, licenses or passwords unopened.
Refund and Replacement claims are only considered for defective or damaged items. Claims must be made within three working days of receipt and the merchandise received by CQUni Bookshop no later than 14 days after the claim. Handling fees and freight charges will apply if a claim is rejected. All items must be securely wrapped in original condition and accompanied by a copy of the receipt and a written claim. CQUni Bookshop undertakes to promptly process your claim and notify you of the outcome.
Shipping and handling expenses will only be refunded if you received the wrong item or a damaged item, and you will not be charged additional freight to receive a replacement item.
Refunds will be credited only to the credit card used in the original transaction.
All prices are correct at the time of online publication. Prices are subject to change without notice. Online pricing may differ from prices available in campus stores.
Unless stated otherwise by the Customer in the Comments section of the order, selecting the Australian Air Express method of delivery gives authority for the goods to be left at the nominated address without signature.
Placing an order with CQUni Bookshop constitutes an agreement to abide by these terms and conditions in so far as they do not violate statutory consumer rights.
Unlearned men of books assume the care, As eunuchs are the guardians of the fair.—Love of Fame. Satire ii. Line 83.
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